"Little things matter” is a phrase often said by detail-oriented people and professionals. That phrase is a business model known as “The Hampton Way” at Hampton Enterprises.
“You’ll hear our employees drive by and say, ‘I did that,’ or ‘That’s part of what we do,’” President Michelle Keogh said. “You get that sense of ownership, because our employees care about the customer as much as leadership does.”
In 2023, Hampton Enterprises celebrated its 75th anniversary. A significant benefit for their clients is Hampton’s small, yet caring, approach. Customers work directly with dedicated professionals, who oversee their property management and construction needs, ensuring clients know whom to call for help.
“The company wasn’t built just to maximize profits; it was built with a responsibility toward our employees,” Keogh said. “We refer to employees as family, because that commitment is deeply rooted in our core values.”
When it comes to the construction side of the business, President Scott Lockard continues the theme of Hampton being a family that builds synergy between clients and employees.
“We have a long list of customers who use us for their projects and come back to us because of the relationship we have built with them as well as the trust they have in us. We believe that construction is more than just building a building or remodeling a space. It’s the process that matters and how you treat your customers,” Lockard said.
That has led to employees who have been with the company for 35, even 40, years, including many who started in entry-level positions and worked their way to management because of their care for and pride in the company. The family-oriented, quality-first culture has led to success throughout the city in the form of over 900,000 square feet of property.
It’s not just about the bottom line; it’s about the employees and the customers.
Hampton Enterprises
3400 Plantation Drive, Suite 110
Lincoln, NE 68516
402-489-8858
This profile originally appeared in the 2024 FACES of Lincolnbrcollection, presented by Omaha Magazine. To see the full book, see ourbrflipbook here.