Kris MetzlerJun 16, 2017 07:00AM ● By Kara Schweiss
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As Maple 85 Premium Landscape Mulch Center nears its 20th anniversary, much of its business comes from repeat customers and personal referrals, says president Kris Metzler, who owns the landscape distribution company with husband Todd.
“It’s our customer service. We are very attention-to-detail and we try to make the process as efficient as possible,” she says. The experienced, all-woman office staff is responsible for making a good first impression and providing the kind of care that builds productive and long-lasting relationships with customers, she adds. In turn, they are supported by a warm, family atmosphere with owners who don’t hesitate to pitch in when needed and aren’t afraid to get their hands dirty—literally.
Maple 85 provides top-quality mulch and river rock, aggregates, top soil, fill dirt, and Nebraska compost to residential and commercial clients. Customers can also purchase accessories such as landscape fabric and edging. During the winter months, the company provides salt and sand to contractors.
“We offer the most variety of mulch—eight different types and colors,” Metzler says. “Most of our competitors offer three, maybe four.”
Another way the owners of Maple 85 distinguish their business from the competition is by offering the use of dump trailers for a minimal fee with any size purchase.
“We have different size trailers that we can match up with any size SUV or truck,” she says. “For those customers that don’t have a vehicle to pull a trailer, we can deliver the product to them. Customer service is our number one priority!”
8415 Maple St. Omaha, NE 68134 402.397.8278 maple85.com