North End Teleservices thinks 2021 is shaping up to be another year of continuous organizational growth, according to Chief Operating Officer Chris Phillips.
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“We have around 400 team members and are looking to move from a small contact center to a mid-sized center, creating even more jobs and changing even more lives in the greater Omaha area,” he said.
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The company is creating a hybrid work model including a work-from-home component that started during the pandemic, Phillips said. Team members have thrived as concerns such as transportation challenges or child care were eliminated.
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Guided by President and CEO Carmen Tapio, the company is also emerging as a local leader in diversity, equity and inclusion.
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“Our mission for NET is to continue to serve as a leader and a model of what DEI can look like in business and in the community. Our focus includes continuing to have diverse people at all levels of our organization, enabling work/life balance and creating a culture where every person can be and express their whole true selves,” Phillips said.
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North End Teleservices
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1500 N. 24th St.
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Omaha, NE 68110
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402.934.3624
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